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Thread: Disappointed with MalaysiaHosting2U aka TechAvenue

  1. #1
    Join Date
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    Disappointed with MalaysiaHosting2U aka TechAvenue

    Previously i buy a .com.my domain with my borang D and a hosting account from MalaysiaHosting2u.com, after few month with them, i found out that their technical support is poor and talking nonsence to me. Now i decide to migrate my website to another provider but i face problems with my provider. Before i going to migrate to my new hosting, they suspend my account. now i want to request back my website backup they don't wan to giv back to me. even my domain name control panel have no access. can any1 told me what can i do to request back my .com.my domain control panel and my website backup....

  2. #2
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    Oct 2008
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    Wink

    Did you ask them why they suspend your account? It is impossible that they just suspend your account because you want to move out. Do you personally own the domain name and the hosting login details? Mind to tell us more so that we can give you a better suggestion.

  3. #3
    Join Date
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    Quote Originally Posted by youyou View Post
    can any1 told me what can i do to request back my .com.my domain control panel and my website backup....
    Is the domain name registered to you? Check on MYNIC website for the domain info. If registered to you and the admin contact is your email address, you can use the forget username and password to get the login info again.

    Since your website data is on the hosting server, you will need them to co-operate with you. But you should really have had your own website backup.

    Why did they suspend your account? What is the reason given? Did you tell them you are leaving and then they suspended the account?

  4. #4
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    Misleading Case

    Dear All,
    1. Youyou.com.my's owner admitted via phone that they purchase Op-In email list from internet and trying to blast out email marketing. It is strictly illegal by antispam rules which understand by anyone.

    2. I have proof from IDC that complain to suspend this domain due to sending spam mail within 2 hours from receiving complaint. Anyone who interest view the proof can email us to request for that.

    3. I had explain all the above case to their owner before via phone. Proof of complain sending to him via mail as well.

    4. Some UNKNOWN email send to us expected us to debate over this forum. We are not trying to debate but anyone who would like to know detail information about this problem, pls contact us directly.

    5. We strictly DO NOT welcome any SPAMMER. Any spammer, pls do not need to register with us.

    I CAN BRAVELY SAY : WE SUSPEND YOUYOU.COM.MY IS DUE TO THEY SENDING OUT SPAMMING CASE. THEY GET CAUGHT WITH PROOF. NOT WITHOUT ANY REASON.

    I will stop any explanation over here and from now onwards. Again, anyone who not believe and need further proof, can contact us directly.

    I BELIEVE NON OF HOSTING PROVIDE WILL WELCOME SPAMMER LIKE YOUYOU.COM.MY

    MalaysiaHosting2u.com

  5. #5
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    Thank you for the explanation ertung. Well youyou, if what was said above is true, then your initial post about your problem does not reflect well on you as you left out such details when asking for help here.

  6. #6
    Join Date
    Oct 2008
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    Wink

    Well... please do not simply spread rumors things which mislead anyone. This forum is for sharing and I understand everyone has the right to speak out. Please do speak nothing but the truth.

  7. #7
    Join Date
    Sep 2005
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    with spamming... the suspension of hosting is valid then... we all clear on this

    but the 2nd issue... izzit true also you guys won't let the owner take back their website backup and their mynic login?

  8. #8
    Join Date
    Apr 2009
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    Perak
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    ooo, you violate their email usage.
    do you check with them any possibility they can open back your account for you to download your webfile or is there any possibility they zip a copy of your webfile for you to download?

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