Page 1 of 2 1 2 LastLast
Results 1 to 15 of 27

Thread: Emerge.com.my - Awful experience

  1. #1
    Join Date
    Jun 2008
    Location
    seremban
    Posts
    1
    Rep Power
    0

    Emerge.com.my - Awful experience

    I just wanted to let people know this company is awful. I have a client that went and purchased one of these SharkSurf packs they are selling and it has been impossible to get WordPress installed, access to MySQL is very poor. They cannot tell me the user/pass for MySQL access though they say they support MySQL!! They say they have access to PHPMyAdmin however it's only a dumb plesk panel.. Stay far away, total waste of time and the support is terrible.

    Has anyone run WordPress on their site? Frustrated and wanted to share. Malaysia Web Hosting, Domain Name, Dedicated Server and E-commerce by Emerge Emerge Web Hosting is USELESS!!

  2. #2
    Join Date
    Apr 2007
    Location
    Penang
    Posts
    504
    Rep Power
    162
    Quote Originally Posted by superK View Post
    I just wanted to let people know this company is awful. I have a client that went and purchased one of these SharkSurf packs they are selling and it has been impossible to get WordPress installed, access to MySQL is very poor. They cannot tell me the user/pass for MySQL access though they say they support MySQL!! They say they have access to PHPMyAdmin however it's only a dumb plesk panel.. Stay far away, total waste of time and the support is terrible.

    Has anyone run WordPress on their site? Frustrated and wanted to share. Malaysia Web Hosting, Domain Name, Dedicated Server and E-commerce by Emerge Emerge Web Hosting is USELESS!!
    Webhosting.com.my points to the same site .......... anyhow, i've got no experience with their services

  3. #3
    Join Date
    Jan 2008
    Location
    Malaysia
    Posts
    645
    Rep Power
    155
    when they do this ?
    they not going anywhere..totally

    I should think if someone going to
    make these kinds of comments
    they should back them up with few info
    on how they got the info honestly..
    by experience ???

  4. #4
    Join Date
    Aug 2008
    Location
    kl
    Posts
    8
    Rep Power
    0
    Quote Originally Posted by superK View Post
    I just wanted to let people know this company is awful. I have a client that went and purchased one of these SharkSurf packs they are selling and it has been impossible to get WordPress installed, access to MySQL is very poor. They cannot tell me the user/pass for MySQL access though they say they support MySQL!! They say they have access to PHPMyAdmin however it's only a dumb plesk panel.. Stay far away, total waste of time and the support is terrible.

    Has anyone run WordPress on their site? Frustrated and wanted to share. Malaysia Web Hosting, Domain Name, Dedicated Server and E-commerce by Emerge Emerge Web Hosting is USELESS!!
    ya... this host really suck ! my website suspended 4 whole week with no reason !! call them nobody answer, mail no 1 reply. i been frustrated like hell 4 the pass few day.
    can any1 teach me how 2 do ? i din backup data + 2 domain been look up at their server...

  5. #5
    Join Date
    Sep 2008
    Location
    Johor
    Posts
    18
    Rep Power
    0
    maybe their server down.. can you tell us the full story behind this problem..

  6. #6
    Join Date
    Jun 2008
    Location
    Singapore
    Posts
    40
    Rep Power
    0

  7. #7
    Join Date
    Aug 2008
    Location
    kl
    Posts
    8
    Rep Power
    0
    Quote Originally Posted by MurdoC View Post
    is this related to another post here:
    http://www.webmastermalaysia.com/pai...no-reason.html
    sorry i make a wrong reply

  8. #8
    Join Date
    Sep 2008
    Location
    Home
    Posts
    10
    Rep Power
    0
    yes they suck ....
    they forget to renew my client domain, i used to own server with them but down time is horrible (every month few time) and claim data center get attack ..... sad

  9. #9
    Join Date
    Feb 2008
    Location
    MLK
    Posts
    405
    Rep Power
    151
    Quote Originally Posted by SonnyCooL View Post
    yes they suck ....
    they forget to renew my client domain, i used to own server with them but down time is horrible (every month few time) and claim data center get attack ..... sad
    I am sorry about your bad experience.
    Forgotting to renew a domain name is really terrible, not to mention the downtimes caused by DDOS attack.
    Aspiration Hosting
    The 1st High-Performance Hosting Solution in Malaysia

    Coming Soon......

  10. #10
    Join Date
    Sep 2007
    Location
    Earth
    Posts
    41
    Rep Power
    0

    Email Uptime

    Perhaps, the email uptime of Emerge and other web hosts can explain the mystery

    The Malaysia Email Hosting Blog Check the Right Column

  11. #11
    Join Date
    Jan 2009
    Location
    PJ
    Posts
    1
    Rep Power
    0
    Quote Originally Posted by superK View Post
    I just wanted to let people know this company is awful. I have a client that went and purchased one of these SharkSurf packs they are selling and it has been impossible to get WordPress installed, access to MySQL is very poor. They cannot tell me the user/pass for MySQL access though they say they support MySQL!! They say they have access to PHPMyAdmin however it's only a dumb plesk panel.. Stay far away, total waste of time and the support is terrible.

    Has anyone run WordPress on their site? Frustrated and wanted to share. Malaysia Web Hosting, Domain Name, Dedicated Server and E-commerce by Emerge Emerge Web Hosting is USELESS!!
    I just registered using their Sharksurf packs and I must say it wasnt as smooth as silk since day 1 till today...My subscription was registered on the 12th Jan 09 and up till today, i just can upload stuffs and nothing else...

    Firstly the sent me only the TotalWebLite, iBeli.com and MobileAce username and password, which IMHO was useless to start with...email creation on another page and not in the Plesk, no FTP password change menu (disable) which means i'm stuck with the generated password...

    Only after I called and ask where is my domain/control panel (Plesk) username and password at their call center person, then only after 4 hours, i receive the configuration email...

    When I deleted the pre-installed Web builder (TotalWeblite), i started uploading Zencart and only to find for the first time my dmain name wasnt pointing correctly....so I sent them an email, describing in an orderly fashion regarding the problem, but after a 'template' reply, nothing was done, and i cant even run the Zencart installer...

    If anybody reading this happens to work there, Please guys, offer better interaction towards customers like us, not just big corporations...didn't u notice that you rates is higher than even the best premium hosting plans by respectable company in Malaysia?

    Still waiting......

  12. #12
    Join Date
    Sep 2006
    Location
    in KL again - Cheras
    Posts
    423
    Rep Power
    167
    My have few clients getting their services, super duper lousy! NEVER USE IT!

  13. #13
    Join Date
    Apr 2009
    Location
    Earth
    Posts
    2
    Rep Power
    0

    Thumbs down Mail server downtime

    Almost every month, they will need to do maintenance on their SUN mail... keeps on saying faulty hard disk.

    But this time is the worst, the SUN Mail server has been down for more than 24 hours.
    h??p://support.emerge.com.my/index.php?_m=news&_a=viewnews&newsid=99

    Here's a quote from them when they moved us to SUN Mail...

    "We've invested in numerous research and investment into the new Sun Microsystem and are confident that it will serve you far better in the future."

    Nice quote but I dont see their Sun mail serve us better and I see their hosting future going down, who knows will close down tomorrow since there's no reply to their online helpdesk and also engage/busy phone...

    Conclusion, stay away from them... piece of crap.

  14. #14
    Join Date
    Apr 2009
    Location
    Earth
    Posts
    2
    Rep Power
    0
    Here's an update.... SUN Mail still down.... 2 days!!!

  15. #15
    Join Date
    Apr 2009
    Location
    KL
    Posts
    2
    Rep Power
    0

    Thumbs down Stay away from Emerge

    Sun mail server been down for the past 3 days. Try calling their support line, either no one will answer or it will enggaged.
    Try calling Raymond Chee (CEO of emerge) @ 012-3103888 he wont pick the call, but he will reply your sms, telling that it will be resolved in few hours. his few hours will has been few days already.

    I have a lot of reseller accounts under emerge and having sleepless nites, customer calling and scolding. But emerge wont even pickup my calls.

    Really sad, can move my hosting else immediately since customers still need their emails, stuck in the pop3 server.

Page 1 of 2 1 2 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Emerge Webhosting??
    By SpotlessMind in forum Paid Hosting Discussion Forum
    Replies: 5
    Last Post: 23-12-2014, 10:39 PM
  2. Experience with Kontera
    By offshoreman in forum Revenue and Monetization
    Replies: 2
    Last Post: 07-05-2009, 12:54 PM
  3. The Awful Mistake Most Beginners Make in Affiliate Marketing
    By visitor0 in forum Affiliate Marketing
    Replies: 2
    Last Post: 29-03-2009, 07:57 PM
  4. Your Experience with Exabytes
    By flymb in forum Paid Hosting Discussion Forum
    Replies: 26
    Last Post: 13-05-2007, 12:55 AM
  5. Freelance Experience
    By mazudi in forum Advertise Your Services
    Replies: 11
    Last Post: 06-04-2007, 10:54 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Search Engine Optimization by vBSEO 3.5.0 RC1 PL1

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112