Network Engineer
(Selangor - Cyberjaya)


Responsibilities:

Full Time Contract Position

  • To proactively manage and monitor network performance on customers network round the clock (7x24) to meet customers' Service Level expectations.
  • To systematically analyse and diagnose network faults.
  • To Conduct root cause analysis on network fault.
  • To effectively manage service providers and equipment vendors.
  • To articulate well with customer's technical and management staff on network issues (eg. Fault reporting, notification and escalation).


Requirements:

  • Preference given to Degree holder in Electronic / Telecommunications or related discipline.
  • Candidate MUST have minimum 3 year(s) of working experience in the related field is required for this position.
  • Strong hands-on experience in managing WAN networks, Cisco routers, technical knowledge(WAN/LAN networking), Telecommunication Products & services (eg. Private Leased line, MPLS, Frame Relay, Broadband and ISDN).
  • Good understanding of network protocols such as TCP/IP, SNMP and VOIP.
  • Working knowledge of Network Element Management System (eg. SMARTS, VitalNet and Concord).
  • Knowledge of UNIX and Remedy Ticketing System will be an advantage.
  • Candidates with past call centre experience will be preferred.
  • Cisco CCNA is a MUST and Cisco CCNP certifications are highly desirable.
  • Shift work is required.
  • Good communication skills.
  • Applicants should be Malaysian citizens or hold relevant residence status.


Pls submit your CV to job@micom.com.my with the job title.