Responsibilities
·Provide 1st level hardware and software troubleshooting assistance over the phone or remotely
·Excellent customer service skills and time management skills
·Committed to work in teams and ability to share their knowledge for the benefit of the team and service.
·Strong problem solving and analytical aptitude and willingness to continually develop their skills.
·Vista knowledge (Intermediate/Expert) in troubleshooting will be added advantage

Full details:
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